Shipping policy

SHIPPING POLICY

Shipping Area
Morrow & Grain currently ships to eligible addresses within the United States.

Free U.S. Shipping
Morrow & Grain offers FREE standard U.S. shipping on eligible coffee orders. Any applicable shipping charge will be clearly displayed during checkout before payment is submitted.

Order Processing
Orders are sent to our fulfillment provider for processing after they are accepted. Processing time is separate from carrier transit time. Orders placed during weekends, holidays, or periods of unusually high demand may require additional processing time.

Delivery Estimates
Delivery dates and transit times displayed on the storefront, during checkout, or in shipping communications are estimates and are not guaranteed. Carrier delays, weather, holidays, service interruptions, and other circumstances outside our reasonable control may affect delivery.

Tracking
When tracking information is available, it will be provided after the order has shipped. Tracking information may require additional time to become active after a shipping label is created.

Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address. If you discover an address error after ordering, contact Morrow & Grain immediately. We cannot guarantee that an address can be changed once fulfillment has begun.

Lost, Damaged, or Incorrect Shipments
If an order arrives damaged or incorrect, or tracking indicates a potential shipping problem, contact Morrow & Grain with your order number and relevant details. Photographs of the product and packaging may be requested. We will review the issue and provide an appropriate remedy when applicable.

Subscriptions
Recurring coffee subscription orders are shipped according to the delivery frequency selected by the customer. Shipping terms applicable to the subscription order will be displayed during checkout or subscription management.

Changes
Morrow & Grain may update this Shipping Policy as our shipping services, fulfillment arrangements, or geographic availability change.

Contact
For shipping questions, use the business contact information provided on the Morrow & Grain storefront.