Cancellation policy

PURCHASE OPTIONS CANCELLATION POLICY

Morrow & Grain Coffee Subscriptions

Morrow & Grain offers recurring coffee subscriptions through our Subscribe & Save program. When starting a subscription, customers select the available delivery frequency and see the applicable recurring price and discount before completing checkout.

Recurring Charges
By purchasing a subscription, you authorize Morrow & Grain and its payment providers to charge your selected payment method automatically according to the subscription frequency you selected until the subscription is cancelled or otherwise terminated.

Cancelling a Subscription
You may cancel your subscription to stop future recurring orders using the subscription-management options provided through your customer account or subscription communications.

Timing of Cancellation
Cancellation should be completed before the next subscription order is processed. Cancelling a subscription stops future recurring orders but does not automatically cancel an order that has already been created or entered fulfillment.

Orders Already Processed
Once a recurring order has been processed, the store's standard cancellation and refund rules apply. Orders may enter fulfillment quickly, so we cannot guarantee cancellation after processing has begun.

Changes to a Subscription
Where available, customers may manage eligible subscription settings through their customer account. Available options may include changing delivery frequency, managing payment information, or cancelling the subscription.

Pricing and Discounts
The price, discount, and delivery frequency applicable when you subscribe will be displayed before checkout. If changes to an existing subscription require customer notice or consent under applicable law, Morrow & Grain will provide such notice or obtain consent as required.

Damaged, Incorrect, or Missing Orders
Problems with a subscription shipment are handled according to our Return and Refund Policy. Contact Morrow & Grain if a shipment arrives damaged or incorrect or appears to be missing.

Contact
For assistance with a coffee subscription, use the business contact information provided on the Morrow & Grain storefront.